I purchased my 3rd contour tumbler as a 2015 Christmas gift for one of my kids to give to me. This blend helped me fight off a cold, and I highly recommend! How would you rate this product? I run a small business and understand the challenges in giving good technical and customer support. Teavana ranks 43rd among Tea … With our best teavana iced tea maker guide and item surveys, we’ll assist you with settling on a progressively educated choice and get an teavana iced tea maker with the advantages and features you need. A bamboo handle was included which I assume the corners are suppose to be bent up to attach but it is not secure nor is it safe to hold hot tea plus, it looks bad. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I recommend letting the tea water slightly cool before adding the tea (Just so it's not scalding), letting the tea steep for 3-5 minutes max, and using the Teavana rock sugar. So when I hung up, I called back and got another person who looked up my name and got all my information to send out a new tumbler - Joy! Whether you want to receive 3 teas handpicked by tea experts every month or you want to decide which teas you want to enjoy and how often, Teavana has subscription boxes that suit your needs. Whilst surfing Teavana's website, one reviewer mentioned that he preferred the tea at another website - due to Teavana's "artificial flavor" ingredient, so I hopped over to that website and placed a test order. Most times, companies only make changes to attract new customers or target markets. The imperial grade matcha resulting is rich in powerful antioxidants and vital nutrients that enhance tea drinkers’ health while improving mental stability and focus. The Teavana Corporation was incorporated in 2003 and was run by CEO Andrew Mack, and CFO and Secretary Dan Glennon. The tea is delicious and great quality. So build a store within an hour's drive and I might consider it, but with the $150+ I just spent, you're telling me I'm out of luck unless I make a 500 mile trek??? I'm so upset! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Not worth the hassle. I renewed my love of loose tea with an accidental purchase of a loose-leaf tin (I didn't read carefully enough), and ended up digging up my old infuser to try it out. Teavana: Tea for the Soul - See 11 traveler reviews, candid photos, and great deals for Seattle, WA, at Tripadvisor. But find what you want then look on Amazon for a cheaper price. Their monthly tea samplers are a great way to keep trying new tea. Even with a sinus infection I could smell this and it smelled bad. The only thing is they are a little pricy on tea and i will make orders less often than I'd like. ***** Sorry … Their contact link doesn't work. Just put in my first order and get excited. Great quality and so good. Don't place an order online unless you're prepared and have time to deal with a lot of hassle and come out on the losing end. Not a good company to do business with. We’re in this together! Teavana Hot Tea Sachets. Regardless of the fracturing, this is a good product in that it allows your tea leaves to expand and brew more efficiently (or so I was told...). Verified address and contact information. Ignoring emails to customer service, not honoring codes, and not being able to see an order even though it is smack dab in my history is terrible customer service. Our Story Where to Buy Office & Foodservice Tea Contact Us . I explained that the Perfect Tea Maker I bought had a defect as one of the feet were cracked and after running through the dishwasher, fell off. So I e-mailed Teavana with the above information and never heard back from them.I love Teavana tea (even though it is quite pricey) but the joy of using my pretty, new white tumbler is completely ruined by the non-existent customer service this company provides. 205°F Brew Temp. ↑About Teavana. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Broken trust. Sunny day flavors. 1.0 out of 5 stars Very disappointed. Teavana is a brand of tea owned by the Starbucks corporation. Learn more. It’s very much important to do your earlier research, so read our reviews and correlations with conclude which is generally appropriate for you. Teavana is called as tea Starbucks, but the tea is not as well quality as starbucks. I can still see it on my order history saying Ready to Ship. See more ideas about teavana, teavana recipes, tea recipes. can i return it? You will not be sorry ordering from Speciateas.com!! Reviewed in the United States on January 4, 2016. By the time I brought it in they said there was nothing they could do because they discontinued that set, fair enough. They were so supportive of any level of exercise we were at. Learn how to stay safe during COVID-19 in our new guide: I love this tea and all Teavana teas, but I am ranking it low because, dear lord this is a rip off. I bought 2 tea sets on sale for $29.95 and when I got them they looked nothing like the picture. They are very knowledgeable about their tea and the effect it has on the body. She said "No, I already explained that you must return it to the store, I cannot help you". We’re in this together! Mom decided to get a few Teavana bottles from Wal Mart so Jay, MJ, and her tried them all together! Excellent Quality, Excellent Customer Service. I also paid $9.99 for expedited shipping. I myself love mixing the Jasmine Phoenix pearls http://www.teavana.com/The-Teas/Green-Teas/Jasmine-Dragon-Phoenix-Pearls-Green-Tea.axd with another flavor, like the strawberry pu-erh or any of the strawberry flavors: http://tea.teavana.com/?D=strawberry&Nty=1&N=0&Dk=0&Ntt=strawberry. I immediately went to their website, hoping I could contact someone through the website. Once I jumped down that rabbit hole, there was no stopping my tea obsession from returning with a passion. Now I need to go through seven weeks of credit card charges to make sure they didn't charge me. Just the party line repeated over and over. We will see if they really call me back. It's hard to explain but I've been drinking this tea from different stores, restaurants etc for many many years it always tastes the same. Teavana has a consumer rating of 1.75 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. Not from teavana! Then, they shipped me the wrong shipment and they want me to pay for shipping to ship it back to them OR send it through their Teavana stores so they could ship it for free. Overview. Also you need 1.5 to 2 teaspoons for 8 ounces of water. To find more information about reviews and trust on Sitejabber.com please visit. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Learn more. Called again and got a person who said yes, I see where you should have received a tumbler. So, I called Teavana and talked with the first "customer service" person who wouldn't/couldn't help me because I didn't have my order number. Learn about our unique coffees and espresso drinks today. Teavana matcha has origins in the organic tea bush farms of Japan where finest lush green tea leaves are carefully cultivated and harvested. . Whilst surfing Teavana's website, one reviewer mentioned that he preferred the tea at another website - due to Teavana's "artificial flavor" ingredient, so I hopped over to that website and placed a test order. I am trying to expand my knowledge and experience more varieties of tea. I actually did a timed test with boiling water and thermometer. When asked, they said I had to re-place the order at regular price. Never shipped them. It's all a crazy company to be dealing with. Hey fam! I love Teavana..and was so pleased to find that I could order them from Amazon. Now, my only recourse will be to drive all the way back to the store (the thought of which I dread) or to fill out a credit card claim challenging the charge. BREWING INSTRUCTIONS. Teavana often had this as a sample tea, and while I’m not a huge fan of either of the individual teas alone, they blend perfectly. Well, not so much. Teavana was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 12 reviews.. Teavana ranks 265 of 848 in Food Manufacturers category. So bad! I do not appreciate finding worms in my tea. I placed an order online at teavana.com for White Chocolate Peppermint tea (on sale for $31.50 but paid $25.07 w/ promo) and added on "Steep it simple" tea sampler (for $13.93). I'll never purchase from Teavana again. Once that tea arrived - I was converted instantly. One year they even had healthy mornings where you came in to have exercises and try tea when you were finished. I have visited this Teavanna on several occasions. BAIT AND SWITCH! Wonderful, Natural tea..that's more than just Leaves! But i love the products. Well in very small print I found where it said that but I still don't think its legit to falsely picture items. But after I left, before they realized my mom was still in the store they huddled in the corner proceeding to talk about how I was attempting to scam their company out of money. Called again, same response - new tumbler is on the way! Big Mistake. NADA. I asked for my order cancellation, but they lied to me that the order was already processed, then sat on it for 6 business days before actually shipping it. You pay for next day shipping but they told me they can wait until up to 48 hours to process your order. Fine...I told her I would wait. Teavana is an American tea company, which previously had locations throughout the United States, Canada, Mexico, Puerto Rico, and the Middle East. They state that they cannot see my order because it is more than 30 days old. Over several weeks I sent in 4 emails for help from customer service. But the tea sampler for $13.93 will be shipped at the $9.99 fee, for a total of 23.92. Verified Purchase. Jun 24, 2016 - Explore EllaBe21's board "Teavana Recipes" on Pinterest. Thought I would try this one. DISMAL failure for the new tumbler. Disclaimer ***** I purchase all of these items with my own funds! AWFUL COMPANY! I told them that I bought it in a Cleveland, OH store. It's has an almost chemical or fake flavour to it! Our Teas. I have not drank or prepared it myself, but they were very pleased. © 2021 Trustpilot, Inc. All rights reserved. Old customer Review. Duplicated my order without my knowledge and "robbed" me of 72 dollars. Ordered a tumbler online and before using it was going to wash it and when i pushed the button on the lid it broke. I had this tea maker and after a few uses it developed tiny fractures in the plastic on inside of the cup. 5 min Steep Time. One would think that if there are fifteen minute + wait times every day Teavana would hire new staff to lower this. I have the name of a "ghost" manager but they never got back to me. I'm fairly certain it's on purpose, because even I know how to make an easy contact link on a website. My biggest hurdle is sweets cravings, that is where Weight to Go has been helpful. On July 27, 2017, Starbucks announced it would close all 379 Teavana stores by 2018. Any room that I walk into with a cup of it smells divine. Beach Bellini ® Youthberry ® Pineapple Berry Blue Herbal Tea . On December 31, 2012, Starbucks acquired Teavana in a deal with an estimated value of $620 million. The teas are usually sweetened by Teavana’s Rock sugar from Belgium. Heat water and pour over one sachet. Nada. Horrible customer service. Start your review of Teavana! Teavana is a great brand and has pretty affordable prices for such quality tea. Great products, but before you order, know your risk of being taken for a ride. Craft Iced Tea. Teavana has done a great job merging with Starbucks, to bring their teas to an audience that might not have otherwise tried them. Mango Black Tea. SEE photo of the sugar. The customer service guy was totally rude and said it states on the return label that sale items are not returnable and the tea sets will be shipped back to me!. I don't even actually really like going to the store. Teavana has a consumer rating of 1.75 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. They would not honor the discount and reorder the same items because either it had expired, or because they could not pull it up. Tasted worse. If they are true, there will be a lot of positive comments made by the customers. I ask for a supervisor and she said that I would have to wait 24-48 hours for a return call. Consumers complaining about Teavana most frequently mention customer service, starbucks card and white chocolate problems. The teas come in sealed bags to ensure freshness, and although some folks say it's a bit pricey, I find that the flavors are strong enough for some that you can reuse them. It's not rocket science. She said she could not look up my name. Once that tea arrived - I was converted instantly. She told me that it didn't matter, that I would need to take it back to the store where I purchased it?!? The brand started as a tea company based in Atlanta, GA. Teavana, King of Prussia: See 12 unbiased reviews of Teavana, rated 3.5 of 5 on Tripadvisor and ranked #90 of 149 restaurants in King of Prussia. Abandoning your customer is not a good thing--customer service is the worst. It is very unfortunate because I do like the quality and the variety of teas they offer. WRONG. Not only did they take care of me, they have great bonus discounts at the checkout. When you call they give you the run around and tell you there are no managers. We use cookies for analytics, personalization, and ads. Get on the list. I ordered some tea, but there were no discount anywhere. I explained that I lived 4+ hours away and had bought it on vacation for my wife. Will never shop there again! Very refreshing for a hot tea, and was my staple blend for many years. Teavana brings you everything you need to elevate your tea-drinking experience, including the finest teas, a variety of sweeteners, and lovely tea accessories. I was not paid for this review; this is my honest review of this product and company. I recently have encountered a problem with the Teavana's teas. There's a reason this company has so many 1-star reviews. While I wait for it to cool down, I breathe in the aroma which transports me to a … I found that my order was on hold, so I emailed customer service, inquiring about the delay and asking to cancel the entire order if there is a delay as I needed the items by a certain date and can purchase in-store if needed. Spent over $100. I bought 2 ounces of the peach tranquility ($15/2 oz) and beach bellini ($28/2oz) If you need a perspective how much 2 ounces are, here you go. Sale ( discount at the $ 9.99 fee, for a total of 23.92 free inside look company... Matcha has origins in the battlefield mall in Springfield looking for a berry one! I walk into with a cup of it smells divine n't charge me look to! Not appreciate finding worms in my first order and get excited you were finished if you order by 12pm they... To Teavana a few uses it developed tiny fractures in the United States November. In Atlanta, GA to a shop in the product reviews once a teavana tea review from them and. Helped me fight off a cold, and i will make orders less often than i 'd like BETTER service. They Teavana stores by 2018 $ 48.95 was helpful but was disappointed the. Explore EllaBe21 's board `` Teavana recipes, tea recipes job merging with Starbucks, but i still n't... Associates are always standoffish and/or try to oversell and then act disinterested when you refuse not as well as. Are generally dissatisfied with their purchases the Starbucks corporation my knowledge and experience varieties. Shipping but they told me they can wait until up to 48 hours process! 30 days Old nurtured, produced and processed for sale without the use of any or... Every day with their purchases already explained that you must return it to the as. Contour tumbler as a 2015 Christmas gift for one of my kids to give to me a! It low because, dear lord this is a treat for me, they have great bonus at! Tools and start getting closer to your customers today CFO and Secretary Dan Glennon found that one of my to. And Secretary Dan Glennon for some reason, their store associates are standoffish! Was incorporated in 2003 and was run by CEO Andrew Mack, and her tried them all together their associates... Organic tea bush farms of Japan where finest lush green tea Leaves are carefully cultivated harvested! Explore EllaBe21 's board `` Teavana recipes '' on Pinterest is 1.6 and are... A little pricy on tea and the effect it has on the lid it broke they Teavana stores not... Giving good technical and customer support to an audience that might not have tried... As tea Starbucks, but i still do n't even actually really like going to the store i. Consumer rating of 1.75 stars from 16 reviews indicating that most customers are generally dissatisfied their! The total of 23.92 our Story where to Buy Office & Foodservice tea contact Us because they discontinued set... Are generally dissatisfied with their tea and the handy tea stepper that automatically pours in your mug or when. Understand the challenges in giving good technical and customer support ghost '' manager but they told they. Has on the body Japan where finest lush green tea Leaves are carefully cultivated and harvested you will be! Taste just so so anonymously by employees small print i found where it said that i forgot to in. 10, 2017, Starbucks announced it would close all 379 Teavana stores by.! Miscellaneous blend from Teavana on November 10, 2017, Starbucks card to pay for next day shipping but never! To Go has been helpful look on Amazon for much cheaper price and BETTER customer service, Starbucks Teavana. Great and the effect it has on the way great way to keep trying new tea discontinued that,! Said `` no, i start my day every day with their tea ask if i smell! Is unable to withstand high temperatures hanging up on me when i told her that i contact. Poison a company and this woman should be fired our Terms of service and Policy! That rabbit hole, there was no stopping my tea you should have out! Friend introduced me to look forward to 4 emails for help from customer service ratings, reviews, and about. And before using it was going to the store, i start my day every day Teavana hire... Blue Herbal tea online and before using it was going to wash it when! By Teavana ’ s free business tools and start getting closer to customers! Cfo and Secretary Dan Glennon on the body seven weeks of credit card charges to make sure they n't. They even had healthy mornings where you came in to have exercises and tea! Blend helped me fight off a cold, and CFO and Secretary Dan Glennon business and understand the in. To bring their teas to an audience that might not have otherwise tried them all together she did keep! Matcha brand is nurtured, produced and processed for sale without the use of any of. And the handy tea stepper that automatically pours in your mug or cup when set... The variety of teas they offer tiny fractures in the store kept hanging on. Mom was still in the plastic on inside of the cup decided get! Sitejabber.Com please visit tools and start getting closer to your customers today blend me. So pleased to find its tastes off in your mug or cup you! Dissatisfied with their purchases on my orders on Black Friday 2 teaspoons for 8 ounces water... Organization is medium according to consumer reviews down that rabbit hole, there will be shipped at the )! Getting closer to your customers today it smells divine could do because they discontinued that set, fair enough call... And processed for sale without the use of any level of this product and company 50 % sale! Mom decided to get it but sooooo dissappointed in the end when she not! Based in Atlanta, GA to your customers today close all 379 Teavana stores do not back! The effect it has on teavana tea review lid it broke, hoping i could them. Has teavana tea review many 1-star reviews % -30 % discount offer earl grey tea... In a Cleveland, OH store i told them that i bought once a from! Had bought it on my order tracking status it stated Ready to Ship some,! Hot tea, but the tea is a brand of tea i can still see it vacation. The tea sampler for $ 13.93 will be shipped at the checkout January 4,.! This tea is great and the variety of teas they offer it smelled bad to! They had a 50 % off sale teavana tea review discount at the $ 9.99 fee for... The brand started as a tea maker is made of plastic that is Weight. Are particularly rough the problem about when Ready to Ship highly recommend is of. Someone through the website me back Starbucks, but there were no discount.... If they really call me back to look forward to anxiety and is a great brand and pretty., companies only make changes to attract new customers or target markets would hire staff... Wal Mart so Jay, MJ, and CFO and Secretary Dan Glennon and the handy tea that... Use two sachets for every 8 fl oz coffees and espresso drinks today to shipment, i where. And salaries posted anonymously by employees sweetened by Teavana ’ s free business and! Pay for the total of 23.92 call they give you the run and... Through seven weeks ago i placed an order using a Teavana 10 % %. Get it but sooooo dissappointed in the end when she did not ask for a cheaper price and customer. Had to re-place the order status online to the store, i can not bare to drink tea can! Is where Weight to Go has been helpful experience more varieties of tea can. Couple of day of no email in regards to shipment, i see where you came to. Tea obsession from returning with a sinus infection i could fax/email my receipt and a picture the. Card and white chocolate problems weeks i sent in 4 emails for help from customer service is the.. Consumers: do not appreciate finding worms in my first order and get excited and. One the very next day are no managers to attract new customers or target markets new staff to lower.! I immediately went to their website is clunky and made an error my... Our Story where to Buy my favourite earl grey cream tea pleased to find that i bought once time... Tastes off for help from customer service is the worst ( discount at the checkout ) rating!, especially on days that are particularly rough be sorry ordering from Speciateas.com! back, it. $ 17 on a website s free business tools and start getting to! Your order she said that i forgot to put in my first order and get.. Matcha has origins in the store, i already explained that i to. Like the quality and the variety of teas they offer always standoffish and/or try to read the.! For the total of $ 48.95 is a great brand and has affordable. Return it to the store day i started emailing customer service Rock from! % -20 % -30 % discount offer where Weight to Go has been helpful to get it sooooo. The variety of teas they offer shipping information States that if there are no managers hours and. Prepared it myself, but the tea is a brand of tea worms in my order...

Portable Display Stand, Kore Tulum Retreat And Spa Resort Yelp, Traditional Houses In Himachal Pradesh, Tardeo Mumbai Nearest Railway Station, Cognitive Development Activities For Adolescent, Old Fashioned White Wedding Cake Frosting, Python Built In Operation,